Refund policy

At Iyé N’Okhua, we want every experience to feel as comforting as the care our products were made to provide. If for any reason you’re not completely satisfied with your balm, we offer a 60-Day Satisfaction Guarantee.

If your product doesn’t meet your expectations, simply contact us within 60 days of delivery, and we’ll issue a full refund; no return required.

To request a refund, please email idialegacygroup@gmail.com with your order number and a short note about your experience.

This policy applies to first-time purchases and is limited to one unit per customer.